Fongo Community Forums

ok so i did some research and found that my firmware wasnt the very latest so i updated it: Product Model: HT287 Rev4.1 Software Version: Program-- 1.1.0.45 Bootloader-- 1.1.0.1 HTML-- 1.1.0.45 VOC-- 1.0.0.13 then i rekeyed all of my sip settings and.......... still not registering...... red flash ...

this is 100% a fongo server side issue, you cannot say servers are 100% operational when there is over 5 people reporting the same issue in the same timeframe! there is obviously something wrong that you guys have done this past week. whatever was done, please undo it. my phone was working great fo...

same issue here... registration keeps falling Hi, Have you try to login into your HT286 and delete voip.freephoneline.ca and replace it with voip4.freephoneline.ca:6060? Please let me know. regards, Tried voip4.freephoneline.ca:6060 but still no dice. I rebooted the device after the config change. ...

Just set up HT701 with firmware 1.0.8.2. Everything is good except the phone led keeps blinking slowly and a few fast beeping before dial tone is heard when I pick up the receiver to make calls. The recommended setting for Ring Tone Voltage is 90, but I cannot find anywhere to set it. There is a se...

killerjay wrote:oh yea? so why is my ata still disconnecting every 2 hrs?

Hi,

re->]oh yea? so why is my ata still disconnecting every 2 hrs?

My guess is that your ata has corrupted firmware,

When was the last released fw for your ATA?

What year?

Please let us know.

regards,

killerjay wrote:same issue here... registration keeps falling

Hi,

Have you try to login into your HT286 and delete voip.freephoneline.ca and replace it with voip4.freephoneline.ca:6060?

Please let me know.

regards,

hello??????? can someone at fongo even acknowledge the issue? when is this getting fixed? ive been without a phone for 2 days now, im missing calls! Hi, Please be advised that all servers are up and running. to check the status: http://status.fongo.com Please check your Internet connection/ATA sett...

Sorry but why would I want to change the device to DHCP its address? I want it hard coded to 192.168.0.2 for my LAN. If it were to DHCP for its IP and DNS then it would be getting the same kind of results as its configured now. If you can explain a bit more it might help in understanding your logic...

Hi,

At least you know where your issue is.

Please change DHCP from no to yes and primary dns leave it blank.

Save settings and reboot.

Let us know.

regards,

I checked the registration timer and it's always been set to 3600 sec. I don't see any other timers to adjust. The settings I have in there have been the same for the past 4 years so it's kind of odd that it's suddenly started happening. I've also used the guide in the sticky thread to help configu...

"Switching equipment congestion" means the destination or phone number cannot be reached because the network switching equipment is temporarily overloaded during a period of high traffic. That suggests a potential issue on FPL's end or with a carrier (or its network) to me. Hi, Re->That s...

Hi, when I make a call to 514XXXXX74, there is a message: can't make this call because reason 480. I have check the call log and it show "Switching equipment congestion". I can make call to anyone excepted this number 514XXXXX74. Hi, Are you able to call same number from a Bell landline? ...

I got a strange problem with my OBI + FPL. I found that if I have not used OBI + FPL to make outgoing calls for a while, then either OBI or the FPL server will go into some kind of sleep status. If I make an outgoing call then, the call will not go through. I just hear dead silence on the line, The...

so i have an fpl number since 2008, it was working fine until some time ago, then i noticed an increase in voicemails, until some one told me that usually there is no ring and the phone goes straight to voicemail. I have checked to ensure that call forward or the voicemail options are not enabled i...

Is the DND option enabled? If so, dial *73 to disable it. I take it that is on the "User 1" page of the Pap2 in the category "Supplementary Service Settings"? Here are those settings. CW Setting: Yes Block CID Setting: No Block ANC Setting: Yes DND Setting: No CID Setting: Yes C...

Lately i've been getting calls from caller #1, Caller #1000, caller #5002, caller#10004 and theirs nobody on the other end of the line. They call every 10-15 minutes non stop even over night when were asleep. I blocked those numbers with my portable phone but it still rings once my portable. How do...

hi guys, I need your help, I already having FPL Line with 416 Area Code, but because of some problems, I want to change my FPL Tel# with same 416 Area Code, so can any body let me know, what I have to do TO CHANGE MY FPL TEL#, Thanks Hi, Please see below: https://fongo.zendesk.com/entries/82140419-...

Anyone? Hello, You need to allow calls from "Unknown" or "Private numbers" in your Fongo app settings. Anonymous/Private calls are blocked by default and it appears that the calls you are missing are from Anonymous/Private numbers, please unblock anonymous calls to correct the i...

Hi,

You need to delete those 2 numbers from CFW

I think your ata is compromised.

Either do that or reset PAP2T to factory defaults and reconfigure it.

There is nothing wrong with your account at the back end.

Good luck!

Hi,

Please see Jake's reply below:

http://forum.fongo.com/viewtopic.php?f= ... er1#p44658

Best regards,

Hi,

Please see Jake's post below which may help you.

http://forum.fongo.com/viewtopic.php?f= ... er1#p44658

regards,

I currently have a toll free number for a not for profit group I run that is a 1-844 number and was wondering if anyone knows whether or not that type of number can be ported over to the freephoneline.ca service? Thanks! Hi, We are unable to port 1800/844 (toll free) numbers. https://fongo.zendesk....

Fongo Support wrote: Hi, I think you enter wrtong account number when you tried remotely. If your number is 647-547-xxxx than your account number is 1-647-547-xxxx Please try again https://fongo.zendesk.com/entries/22902296 Reference from below: http://fongo.help/voicemail thanks that helped, i was...

Hi, I signed up for a freephoneline account and got my voicemail setup to the freephoneline number. The voicemail works and i can record messages, but i can't seem to access the *98 menu to change the greeting (i also tried 1198) When i dial *98 it just beeps and the call ends. I tried logging in t...

I did sent an email over 3 weeks ago and I'm still waiting for a reply. I'll send another one... Hi, I am not sure to who you send email,there is only one way to open a ticket, as I have described earlier- emailing to random email address will not work. I hope you can get this resolved very soon. T...