Search found 28 matches

by manu123
10/31/2014
Forum: Community Support
Topic: Calling to Home Phone
Replies: 9
Views: 9106

Re: Calling to Home Phone

You should notify your cell phone company that cannot call your Fongo number, because that company has not updated that Fongo exchange as of yet. If you wait long enough, the problem eventually takes care of itself and they will eventually add the new Fongo exchange to their database. But if you do...
by manu123
10/30/2014
Forum: Community Support
Topic: Calling to Home Phone
Replies: 9
Views: 9106

Re: Calling to Home Phone

When I call from my cell carrier (Rogers (me) and Chat-R (my wife), its works. Why do I have to talk to my cell carrier???. But its dosent work when I call from my work phone which is also VOIP phone, service given by Bell. Same thing when my wife call from her work place. We can hear the ring on o...
by manu123
10/30/2014
Forum: Community Support
Topic: Calling to Home Phone
Replies: 9
Views: 9106

Re: Calling to Home Phone

When I call from my cell carrier (Rogers (me) and Chat-R (my wife), its works. Why do I have to talk to my cell carrier???. But its dosent work when I call from my work phone which is also VOIP phone, service given by Bell. Same thing when my wife call from her work place. We can hear the ring on ou...
by manu123
10/29/2014
Forum: Community Support
Topic: Calling to Home Phone
Replies: 9
Views: 9106

Calling to Home Phone

I currently have home phone line with freephoneline and using Cable modem of videotron 15 MB Download and 10 MB upload speed and Linksys WRTP54G router. Everything is propaly configured and was working fine but now when I and my wife call from our work phone to home phone, we heard the ring but at h...
by manu123
10/29/2014
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727268

Calling to Home Phone

I currently have home phone line with freephoneline and using Cable modem of videotron 15 MB Download and 10 MB upload speed and Linksys WRTP54G router. Everything is propaly configured and was working fine but now when I and my wife call from our work phone to home phone, we heard the ring but at h...
by manu123
01/10/2014
Forum: Community Support
Topic: Daylight Saving Time - I'm 1 hour ahead
Replies: 4
Views: 3687

Re: Daylight Saving Time - I'm 1 hour ahead

Try putting this in the daylight saving time rule - start=3/8/7/2:00;end=11/1/7/2:00;save=1 Hello hanke Thanks for the replay. I didn't put the line you mentioned. It weird but the time is corrected after I got incoming call at home (FPL). That mean once you put the correct TIME ZONE in the router ...
by manu123
01/09/2014
Forum: Community Support
Topic: FPL Problems - Thurs 9 January 1130am
Replies: 13
Views: 8362

Re: FPL Problems - Thurs 9 January 1130am

Ok now the call from my work TO home (FPL) is working. I'm located in Laval, Quebec, Canada.
by manu123
01/09/2014
Forum: Community Support
Topic: FPL Problems - Thurs 9 January 1130am
Replies: 13
Views: 8362

Re: FPL Problems - Thurs 9 January 1130am

Yes, When I call from my work phone or from my cell phone TO Home (FPL) its goes to voice mail directly no ring.
I just tried and now not even goes to the voice mail. I'm located in Laval, Quebec, Canada.
by manu123
12/31/2013
Forum: Community Support
Topic: Daylight Saving Time - I'm 1 hour ahead
Replies: 4
Views: 3687

Daylight Saving Time - I'm 1 hour ahead

Hello everyone I'm having problem setting up the time through my Linksys WRTP54G router. Its still showing me 1 hour ahead in the phone. We recently changed the time. The current right time is 3:00 PM but showing 4:00 PM in my phone. I'm located in Quebec, Canada. I set up the correct timezone "...
by manu123
05/15/2013
Forum: Community Support
Topic: Usage of 2 VOIP Unlock Keys with 1 VOIP Device
Replies: 5
Views: 4025

Re: Usage of 2 VOIP Unlock Keys with 1 VOIP Device

Thanks for replaying guys. Yes on my device Linksys WRTP54G its has Phone1 and Phone2 port in the back so its (User1 and User2, I guess), I will see if I can register my parent's username in my device (Linksys WRTP54G). If that dosent work then as Jake said the FPL paid account never get cancel. So ...
by manu123
05/14/2013
Forum: Community Support
Topic: Usage of 2 VOIP Unlock Keys with 1 VOIP Device
Replies: 5
Views: 4025

Usage of 2 VOIP Unlock Keys with 1 VOIP Device

Hello Everyone, I’m currently running FreePhoneOnline service at 2 different places (my parents’ home) and at my place. They are using the same VOIP device as me which is Linksys WRTP54G. This has 2 phone jacks. I purchased 2 VOIP unlock key. Now the think is my parents are moving to my place, so th...
by manu123
03/24/2013
Forum: Community Support
Topic: Important Information About Your VoIP Unlock Key Configurati
Replies: 5
Views: 4437

Re: Important Information About Your VoIP Unlock Key Configu

The email states "review the required settings and best practices for your third party SIP clients (such as ATAs,...". I purchased a Grandstream 286 pre-configured Fongo ATA in 02/2012 and some settings are different. Do I have to change these settings? So in my case I don't have to confi...
by manu123
03/23/2013
Forum: Community Support
Topic: Important Information About Your VoIP Unlock Key Configurati
Replies: 5
Views: 4437

Important Information About Your VoIP Unlock Key Configurati

I currently received the email from "TalkFreely@Fongo.com", here is the email quote " Dear Customer, Because you purchased a VoIP Unlock Key from Dell Voice or Freephoneline, we're writing to let you know that the configuration settings for your VoIP Unlock Key are now available onlin...
by manu123
03/13/2013
Forum: Community Support
Topic: Direct Helpline NUmber call
Replies: 5
Views: 4155

Re: Direct Helpline NUmber call

No bady wants to help? :(
by manu123
03/12/2013
Forum: Community Support
Topic: Direct Helpline NUmber call
Replies: 5
Views: 4155

Re: Direct Helpline NUmber call

I forgot to ask about 811. This is really important for me since I have 2 kids and sometime I need help from nurse. What number should I call to replace the 811. Please see my previous replay also.
by manu123
03/12/2013
Forum: Community Support
Topic: Direct Helpline NUmber call
Replies: 5
Views: 4155

Re: Direct Helpline NUmber call

Thanks for the replay Jake
I checked your link, so basically in my case I have to dial
450 978-8000 insted 311? Is it same service?

• Emergency:
9-1-1

• Non-urgent calls:
311

• Calls from outside Laval:
450 978-8000

Thanks
by manu123
03/11/2013
Forum: Community Support
Topic: Direct Helpline NUmber call
Replies: 5
Views: 4155

Direct Helpline NUmber call

Hello everyone I'm currently have trouble calling direct helpline number call. Example: if I want to call to get some information from my localtown, I use to call 311 from our ANALOG phone from Laval, Quebec or call directly 811 if I need help from nurse. But when I call this number with freephoneli...
by manu123
01/24/2013
Forum: Community Support
Topic: Voice Mail Number
Replies: 5
Views: 4436

Re: Voice Mail Number

To access your voicemail from your phone you can either dial *98, or call your FPL number (so you call yourself from your phone) and you should get the voicemail system. Thanks for the replay Jake, Ok I'll try that and let you know the result. Thanks Jake, its working. There's a few other voicemail...
by manu123
01/18/2013
Forum: Community Support
Topic: Voice Mail Number
Replies: 5
Views: 4436

Re: Voice Mail Number

Jake wrote:To access your voicemail from your phone you can either dial *98, or call your FPL number (so you call yourself from your phone) and you should get the voicemail system.
Thanks for the replay Jake,
Ok I'll try that and let you know the result.
by manu123
01/17/2013
Forum: Community Support
Topic: Voice Mail Number
Replies: 5
Views: 4436

Voice Mail Number

I recently bought the Panasonic KX-TG4112C Dect 6.0 which has 2 handsets. Everything works fine (in-going and outgoing calls). I just did few test with the voice mail service and forwarding voice mail to email and voice mail is stored on the FreePhoneOnline account works fine. Now I want to access a...
by manu123
01/02/2013
Forum: Community Support
Topic: Cannot call if Phone is connected with power adapter
Replies: 15
Views: 9453

Re: Cannot call if Phone is connected with power adapter

Thanks to Jake and awan from bottom of my heart to helping me out. Its look like this is a great FPL community here.
by manu123
01/02/2013
Forum: Community Support
Topic: Cannot call if Phone is connected with power adapter
Replies: 15
Views: 9453

Re: Cannot call if Phone is connected with power adapter

I want to clarify this also. In my Linksy WRTP54G router under registered Line1 has: A) Supplementary service setting set as follow: CW Setting: Yes Block ANC Setting: No CID Setting: Yes Dist Ring Setting: Yes Block CID Setting: No DND Setting: No CWCID Setting: Yes Message Waiting: No Question: Sh...
by manu123
01/02/2013
Forum: Community Support
Topic: Cannot call if Phone is connected with power adapter
Replies: 15
Views: 9453

Re: Cannot call if Phone is connected with power adapter

3 phones will be fine. A 3 handset phone is ideal as it only counts as one phone. This is probably an extreme, but plug something like this in first and then you can plug a few phones into that. http://www.thesource.ca/estore/product.aspx?language=en-CA&catalog=Online&category=Telephone+Cor...
by manu123
01/02/2013
Forum: Community Support
Topic: Cannot call if Phone is connected with power adapter
Replies: 15
Views: 9453

Re: Cannot call if Phone is connected with power adapter

I want to clarify another thing because I'm new to the VOIP service. Is it possible to register the Line2 on my router with the same username and password (same VOIP unlock key) to use 2nd wired phone? Is there are any down side please let me know. Thank you It won't work, you can only register one...